Welcome to our new Green House Online Store

FAQ



Where should I Build my Greenhouse

The greenhouse should be situated so it is easily accessible.
 

It should also be in an area where it will receive the most amount of sunlight in winter.
 

When selecting a site for your foundation, a flat, level surface is essential so that the greenhouse can be easily installed, stable and secure. Locate your greenhouse close to power and water, while also considering water drainage and easy access. Try to locate the greenhouse so that 6 hours of sunlight is available during the winter months. 
 

Whatever your choice of material for the foundation, the base must be level and square, and built to the exact outside dimensions of the greenhouse. 
 

Other options are, concreting, Paving, road base, gravel etc.... Check out our Photo section for more ideas
 

How easy are the greenhouses to erect?
Since a large proportion of our greenhouses come in panels it is much simpler to erect than cheap alternatives. We send comprehensive instructions, which are easy to follow. All the poly sheets are held in place using a U-Channel system, which handle high wind much better. There are no fiddly clips or messy putty to worry about. A good weekend with a friend or two and you should be on your way to enjoying many years of happy gardening.
 

Which payment methods do you accept?
We currently accept the following payment methods:
 

- Cash
- Direct Deposit and Internet Banking
- PayPal (worldwide secured payment gateway) Visa, Master card
 


What is PayPal?
PayPal allows you to send money securely from your credit card, debit card or bank account without ever revealing those details.
PayPal is a subsidiary of eBay so is a very reputable company that you can feel confident in trusting.
Paypal is free to join, and with over 1 million accounts in Australia, and over 86 million accounts worldwide, PayPal is rapidly becoming the standard way to make purchases online.
You can read more about PayPal at this link: www.paypal.com.au/
 

Is your site secure? 
I am worried about purchasing online with my personal details.
YES.
 

Purchasing with greenhousesonline.com.au is safe and secure; we only accept Paypal and Direct Deposit 
 

So your details will be kept safe. (Please see about Paypal above)
PayPal allows buyers and sellers to send and receive payments online without sharing their bank account or other financial details. In fact, any individual or business with an email address can use PayPal to transact securely online.
 

How does the greenhouse arrive?
The Sydneysun greenhouse will arrive complete in two cartons. One carton for the polycarbonate sheets and one for the aluminium frame and base
 

What happens if I’m missing some parts?
Contact us immediately and we will arrange for the missing parts to be replaced.
 

How long does delivery take?
Once payment has cleared usually within a week depending where you are located
 

Is pick up allowed?
Yes, pick up is available on Saturday ONLY between the hours of 8.00 a.m. - 10.00 a.m.

After payment has been cleared. OR if paying by Cash ONLY.  NO Cheques

If you are not able to pick up during those times, contact us to arrange a suitable time.


Call: 0404 566 577